Collection of Information
We collect information from you when you subscribe to our newsletter, respond to a survey, fill out a form, or interact with our website. This information may include your name, email address, mailing address, phone number, and demographic information such as age and gender. We collect this information to understand your needs and provide you with a better service, including the personalization of content, business development, and customized promotional efforts.
Use of Information
The information we collect is used to improve our website offerings, respond to customer service requests, and send periodic emails that may include company news, updates, promotions, or related product information. Only authorized staff who have agreed to keep information confidential have access to this data. Your information will not be sold, exchanged, transferred, or given to any other company without your consent, other than for the express purpose of delivering the purchased product or service requested by the customer.
Data Protection
We implement a variety of security measures to maintain the safety of your personal information when you enter, submit, or access your personal information. Compliance with the Protection of Personal Information Act of South Africa (POPIA) is a priority. Electronic, physical, and managerial procedures have been put in place to safeguard and secure the information we collect online to prevent unauthorized access or disclosure and ensure data accuracy and proper use of information.
Cookies and Tracking Technology
Our website may use cookie and tracking technology depending on the features offered. Cookies and tracking technology are useful for gathering information such as browser type and operating system, tracking the number of visitors to the site, and understanding how visitors use the site. Personal information cannot be collected via cookies and other tracking technology; however, if you previously provided personally identifiable information, cookies may be tied to such information. Aggregate cookie and tracking information may be shared with third parties to provide more targeted behavioral advertising.
Third-Party Disclosure
We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information unless we provide you with advance notice. This does not include website hosting partners and other parties who assist us in operating our website, conducting our business, or serving our users, so long as those parties agree to keep this information confidential. We may also release information when its release is appropriate to comply with the law, enforce our site policies, or protect ours or others' rights, property, or safety.
Contact Information
If you have any questions about our privacy policy, please contact us via email at [email protected]. Our mailing address is 89 Kloof St, Gardens, Cape Town, 8001, South Africa.
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